Are you facing issues while trying to connect to a Windows 11 remote desktop through a proxy? In this blog post, we will discuss the common error messages and solutions for connecting to an RDP desktop through a proxy.

Error Message:

When you try to connect to a remote desktop through a proxy, you might encounter the following error message:

"Your computer can't connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance."

Causes of the Error:

There are several reasons why you might encounter this error when trying to connect to a remote desktop through a proxy. Some of the common causes include:

1. Incorrect Proxy Settings: If the proxy settings on your computer are incorrect, it can prevent you from establishing a connection to the remote desktop.

2. Firewall Restrictions: Your firewall settings may be blocking the connection to the remote desktop through the proxy.

3. Network Configuration: Issues with your network configuration, such as DNS resolution or routing problems, can also cause this error.

Solutions:

To resolve the issue and successfully connect to a Windows 11 remote desktop through a proxy, you can try the following solutions:

1. Verify Proxy Settings:

Ensure that the proxy settings on your computer are correct. You can do this by going to the Control Panel > Internet Options > Connections tab > LAN settings, and then verifying or updating the proxy settings as needed.

2. Check Firewall Settings:

Review your firewall settings to ensure that they are not blocking the connection to the remote desktop through the proxy. You may need to create an exception for the RDP protocol or allow traffic on specific ports used by RDP.

3. Network Troubleshooting:

Perform network troubleshooting to identify and resolve any issues with your network configuration. This may involve checking DNS resolution, verifying routing tables, and ensuring that there are no network connectivity issues.

4. Use a VPN:

If you are unable to establish a connection to the remote desktop through the proxy, consider using a VPN to bypass the proxy and connect directly to the remote desktop. A VPN can provide an alternative way to establish a secure connection to the remote desktop.

5. Update Remote Desktop Client:

Ensure that you are using the latest version of the Remote Desktop client. Updates to the RDP client may include bug fixes and improvements that can help resolve connectivity issues when connecting through a proxy.

6. Contact Network Administrator:

If you are unable to resolve the issue on your own, consider reaching out to your network administrator for assistance. They may be able to provide guidance or make necessary changes to the network infrastructure to facilitate the connection.

Connecting to a Windows 11 remote desktop through a proxy can be challenging, especially when encountering error messages related to Remote Desktop Gateway server unavailability. By verifying and updating proxy settings, reviewing firewall configurations, performing network troubleshooting, using a VPN, updating the Remote Desktop client, and seeking assistance from a network administrator, you can troubleshoot and resolve connectivity issues when connecting to an RDP desktop through a proxy.